Last updated: April 2026
When you contact us via WhatsApp, email, or our website, we may collect your name, business name, email address, phone number, and order details. We do not collect payment card information directly.
We use your information solely to respond to your inquiries, process orders, send order confirmations and shipping updates, and improve our services. We do not sell or share your personal data with third parties for marketing purposes.
Your contact details are stored securely on our internal systems. We retain order records for up to 5 years for accounting and legal compliance.
Our website may use basic analytics cookies to understand visitor traffic. No personal data is linked to these cookies. You may disable cookies in your browser settings.
Our website is hosted on Cloudflare Pages. WhatsApp communications are subject to Meta's privacy policy. We are not responsible for the privacy practices of third-party platforms.
You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at [email protected].
For privacy-related inquiries: [email protected]
Hopeshair, Shandong Province, China